Returns Policy
Thank you for choosing SHRED HEAD DESIGNS. We strive to ensure your satisfaction with our products, but we understand that there may be occasions when you need to return an item. Please review our returns policy below to facilitate a smooth and efficient return process.
Return Policy
Eligibility for
Returns:To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Returns are generally accepted within 14 days from the date of purchase.
Returns are generally accepted within 14 days from the date of purchase.
Return Process:
To initiate a return, please contact us at shredheadbike@gmail.com. A set of instructions will be emailed to you outlining the process of return.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
We recommend using a trackable shipping method to ensure the safe return of the item.
We recommend using a trackable shipping method to ensure the safe return of the item.
Refund or Exchange:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
- If approved, refunds will be in the form of store credit where a gift card will be issued.
- Exchanges will be processed based on product availability.
Contact Information:
Thank you for choosing Shred Head Designs. We appreciate your business.
Sincerely,
Shred Head